Storage Units in Kenner, LA, on Clay Street

The ladies at this storage are the best! Jenny has been a big help and has such a great personality! She goes above and beyond to make sure customers are taken ... Read More

The ladies at this storage are the best! Jenny has been a big help and has such a great personality! She goes above and beyond to make sure customers are taken care of. Thanks ladies!

Jenny & Chavon are AMAZING! we have three units on this bldg. and they are always helping us with everything. they go beyond what their job descriptions are! My... Read More

Jenny & Chavon are AMAZING! we have three units on this bldg. and they are always helping us with everything. they go beyond what their job descriptions are! My daughter loves coming here because they are so friendly and even gives her snacks each time we come. The building is always kept clean especially the restrooms. ??????????

This is a great facility! Its very clean, very well lit inside, and easy to get to units. Chavon was very efficient and helpful with getting me set up with a un... Read More

This is a great facility! Its very clean, very well lit inside, and easy to get to units. Chavon was very efficient and helpful with getting me set up with a unit. Great customer service and nice facility!

Highly recommend! Been using them for 4 years and have had no problems. The facility is super clean. Chavon in the office is a delight to work with, always answ... Read More

Highly recommend! Been using them for 4 years and have had no problems. The facility is super clean. Chavon in the office is a delight to work with, always answers any questions I have. Recently lost my key, had to get a new one and Jenny took the time to personally help me set up my new lock. Great customer service!! Thanks again, girls!

The staff is helpful and professional. I enjoyed their great personalities and how informative they were with my storage unit. They have helped me tremendously

I had to come back and get a second storage and Ms. Jenny and Ms. Chavon was even more sweeter and helpful than the first visit. I really appreciate when you go... Read More

I had to come back and get a second storage and Ms. Jenny and Ms. Chavon was even more sweeter and helpful than the first visit. I really appreciate when you got a lot going on and you can go someplace and the workers are so polite and understanding.

They are so pleasant & take their time to help you. I’ve been dealing with the storage center for about 7 months now. I love this company, thank you.

Best service EVER! Chavon and Jenny were professional, delightful, accommodating and very helpful. I was extremely impressed with the cleanliness of the facilit... Read More

Best service EVER! Chavon and Jenny were professional, delightful, accommodating and very helpful. I was extremely impressed with the cleanliness of the facility. I would definitely recommend The Storage Center.

I absolutely love this storage location the team is amazing and the building is always clean. Ms. Jenni is the absolute best! She is so helpful and courteous an... Read More

I absolutely love this storage location the team is amazing and the building is always clean. Ms. Jenni is the absolute best! She is so helpful and courteous and goes over and beyond to make sure that the clients are taken care of and the center is running smoothly. And Ms. Chavon has been amazing and courteous and a welcoming addition as well. I look forward to seeing them and have referred many to this location. They should be employees of the year for sure!!

The customer service at this location is top tier! Jenny and Chavon are the nicest! They are very helpful and made my move-in process easy with no stress!

Mrs. Jenny and Mrs. Chavon were very friendly and inviting when I walked in the office. Took care of my issue and provided excellent service. Would definitely r... Read More

Mrs. Jenny and Mrs. Chavon were very friendly and inviting when I walked in the office. Took care of my issue and provided excellent service. Would definitely recommend this storage unit, I've been here for a few years now since the storm.

Awesome customer care. Jenny really took care of me throughout my rental period. She was always friendly and welcoming. I would definitely recommend this locati... Read More

Awesome customer care. Jenny really took care of me throughout my rental period. She was always friendly and welcoming. I would definitely recommend this location.

I rented a unit a few months before Hurricane season in 2021to store furniture while I remodeled. Then Ida destroyed our roof so it my remodel became a rebuild!... Read More

I rented a unit a few months before Hurricane season in 2021to store furniture while I remodeled. Then Ida destroyed our roof so it my remodel became a rebuild!! That unit really came in handy. The staff at Clay St were always kind and courteous to me. (The facility elevators post hurricane were not lol). I was recently surprised when I was finally able to clear out my unit. They are now working great. The new management & desk staff are fantastic. (Tks Jenny!!) Highly recommend this location.

I highly recommend going to the store on Clay Street, Jenny's customer service is second to none. I was completely impressed with her professionalism as well as... Read More

I highly recommend going to the store on Clay Street, Jenny's customer service is second to none. I was completely impressed with her professionalism as well as the ambiance she created, she genuinely made my experience memorable. Thanks again Jenny.

Jenny is an ANGEL!!! She helped me at every turn. She even warned me I wouldn’t have enough space and was so patient when I needed to switch. I’ll definitel... Read More

Jenny is an ANGEL!!! She helped me at every turn. She even warned me I wouldn’t have enough space and was so patient when I needed to switch. I’ll definitely use them again.

Jenny was awesome. She helped me with everything and was a pleasure to deal with. She loves her job and always has a smile on her face. Thanks for your help Je... Read More

Jenny was awesome. She helped me with everything and was a pleasure to deal with. She loves her job and always has a smile on her face. Thanks for your help Jenny. I really appreciate it Thanks Kirt

Jenny is great!! So nice and extremely helpful. Been having the storage for years and no complaints.

Jenny the property manager was so nice and accommodating to my needs. I’ve been renting at this location for a few months now and I have no complaints or issu... Read More

Jenny the property manager was so nice and accommodating to my needs. I’ve been renting at this location for a few months now and I have no complaints or issues.

Everyone that works here is amazing. They are all so patient and incredibly helpful. Very responsive on the phone and on site. This is the best maintained stora... Read More

Everyone that works here is amazing. They are all so patient and incredibly helpful. Very responsive on the phone and on site. This is the best maintained storage space I have used in 20 years of needing offsite storage. I will be sure to look here first when needing extra space even if it is a little farther from our main location just for the customer service found at this particular location.

As a 1st purchaser of a unit Eric made it extremely easy and he was very informative of the promotions going on . He made sure to explain everything thoroughly.... Read More

As a 1st purchaser of a unit Eric made it extremely easy and he was very informative of the promotions going on . He made sure to explain everything thoroughly. It was a breeze and he was very polite .

Clean, well maintained and climate controlled. General manager Ashlee is super helpful. It was a breeze to reserve it online and set up in office was easy. The... Read More

Clean, well maintained and climate controlled. General manager Ashlee is super helpful. It was a breeze to reserve it online and set up in office was easy. The only thing I think they should disclose is the first month is free, but you pay an admin fee of $29, lock fee that's right around $13 and insurance which is $16. So your first month will still set you back around $60.

This location is absolutely amazing! Ms. Dee took care of me from the beginning! She called to welcome me, was very attentive to my needs when I arrived, checke... Read More

This location is absolutely amazing! Ms. Dee took care of me from the beginning! She called to welcome me, was very attentive to my needs when I arrived, checked on us while we were moving in, offered us water, and more! You cannot go wrong if you rent here! Super clean!

Just moved in. The 4 stars are for the Manager, Jenny, who has exceptional customer-service skills. She answered questions and explained facility's operation v... Read More

Just moved in. The 4 stars are for the Manager, Jenny, who has exceptional customer-service skills. She answered questions and explained facility's operation very clearly and patiently. Warm and friendly, she is perfect in this role. My only concern is that all other customers I interacted with during my move and my niece's (rented two very large units two months ago), complained about the issue of carts. Owners should look at industry best practices to resolve this issue quickly.

I think it is RIDICULOUS to keep raising the rent on storage every 6 months for people that have been renting a unit over 4/5 years. It's highway ROBBERY!! I w... Read More

I think it is RIDICULOUS to keep raising the rent on storage every 6 months for people that have been renting a unit over 4/5 years. It's highway ROBBERY!! I will be CLOSING OUT MY UNIT SOON. IT has raised 3 times in 1 year. Absolutely Ridiculous.... They will keep raising it till EVERYONE PULL AWAY FROM THE UNITS & NO ONE RENTS... I really like the new lady Jenni in the office. She's pleasant and keeps it smelling & looking good with the festive holiday themes..

Staff is superb! Friendly, professional and exceptional customer service! Seems the challenges are with the company itself! 1-Rate increases are ridiculous 2-... Read More

Staff is superb! Friendly, professional and exceptional customer service! Seems the challenges are with the company itself! 1-Rate increases are ridiculous 2-Company does NOTHING for existing and/or long term customers 3-Carts now have to be checked out from office due to theft, which I understand, good suffer for the bad, however, building has security cameras! Prosecute them, instead the company places the burden on their good customer! 4-No cash pymts even when your system is not accepting credit card? Another company burden passed on to your customer. Sorry, but I don’t see this location surviving with this mindset. TO THE STAFF: Do not think that your dedication and work ethic go unnoticed. This company is very lucky to have ALL of you!

Loved Life Storage. Moving to a different storage location ASAP! Access code changed….nobody informed me. I updated my information with Jenni but still couldn... Read More

Loved Life Storage. Moving to a different storage location ASAP! Access code changed….nobody informed me. I updated my information with Jenni but still couldn’t access anything. My experience with Jenni was horrible and very unprofessional. Also, Jenni STRONGLY SUGGEST customers to leave a 5star review!

Drove 30 minutes to get some items from my storage unit, only to find that they now hold all the carts hostage during business hours, and don't let you use a ca... Read More

Drove 30 minutes to get some items from my storage unit, only to find that they now hold all the carts hostage during business hours, and don't let you use a cart at all outside of those hours. Would have been nice if they'd taken 2 minutes to send an email to their customers letting us know this info so we don't waste an hour, but I guess that's asking just too much. If you're looking for 24/7 storage access, look elsewhere.

New store manager is extremely rude, cuts you off when speaking, and will tell you that it’s your fault their system hasn’t registered your new bank account... Read More

New store manager is extremely rude, cuts you off when speaking, and will tell you that it’s your fault their system hasn’t registered your new bank account info and stopped your autopay even though your account is still set to auto pay. Will tell you it’s your fault for not resolving sooner when you’ve sent multiple emails, text, left voicemails etc. “our system has no record of any of this”. ABSOLUTELY UNACCEPTABLE. Will threaten to call the cops when you ask to speak to district manager.

I been here since Life storage but it has change to storage center without me knowing and my rate without any consent, law or communication. I was not told of a... Read More

I been here since Life storage but it has change to storage center without me knowing and my rate without any consent, law or communication. I was not told of any info and along with others. I have try calling the owner but they continue to ignore me and my messages also my concerns. This place does not resolve any concerns! As a person in business, that’s not how you communicate with your customers. It’s not fair that my concerns not being resolved as a customer that have been faithfully making payments at this storage.